Terms governingthis website.

These terms govern your access to and use of livseating.com (the “site”), operated by Marques & Silva, Lda. under the trading name LIVSeating. By using the site you accept these terms; if you do not accept them, please do not use the site.

These are website terms only. Any actual sale of goods is governed by separate commercial terms set out in the quotation or order acknowledgement we send you. Where those commercial terms conflict with these website terms in relation to a specific order, the commercial terms prevail.

All content on the site (text, photographs, drawings, renders, 3D models, the look and feel of the site, the LIVSeating and Marques & Silva names and logos) is owned by us or by our licensors and is protected by copyright, trademark and other intellectual-property laws.

You may:

• browse the site for personal or internal business use;
• download our public catalogue, swatch book and product spec sheets where the site offers them, for use in specifying a project;
• quote short excerpts of our public content with attribution, for editorial or educational purposes.

You may not, without our prior written permission:

• copy, republish or distribute substantial portions of the site, including the product photography or 3D models;
• use any part of the site to train a machine-learning model, build a competing product database, or systematically extract content;
• use the LIVSeating or Marques & Silva names, logos or product names in a way that suggests endorsement, partnership or origin where none exists.

When you use the site, you agree not to:

• break Portuguese, EU or any other applicable law;
• attempt to gain unauthorised access to any part of the site, our infrastructure or other users’ data;
• introduce viruses, malware or any code designed to disrupt or impair the site;
• scrape, crawl or otherwise harvest content at a rate that imposes an unreasonable load on our infrastructure;
• submit content via our forms that is unlawful, defamatory, harassing, infringing, or that you have no right to submit.

We may suspend or block access to the site for any user we reasonably believe to be in breach of these terms.

The site may link to third-party websites or resources (for example, our parent company msilva.com.pt, supplier pages, or a regulator). We do not control those sites and are not responsible for their content, practices or availability. Following an external link is at your own discretion.

Information accuracy

We work to keep specifications, dimensions, photographs and lead-time information accurate, but the site is published for indicative purposes. Final, binding specifications are those confirmed in our quotation and order acknowledgement. Photographs and 3D renders are representative; small variations are inherent to the materials and the manufacturing process.

Availability

The site is provided “as is” and “as available”. We do not warrant uninterrupted, error-free or completely secure access. We may at any time, without notice, modify, suspend or withdraw the site or any part of it, including for maintenance.

Nothing in these terms excludes or limits our liability for matters that cannot be excluded or limited under Portuguese or EU law, including death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and rights that EU consumer law protects for consumers.

Subject to that, to the maximum extent permitted by law we are not liable for any loss of profits, loss of business, loss of contracts, loss of anticipated savings, loss of or corruption of data, or any indirect or consequential loss arising out of or in connection with your use of the site. The site is a marketing and information resource; commercial liability for a specific order is governed by the commercial terms attached to that order.

If you are a consumer (a natural person acting outside your trade, business or profession), nothing in these terms affects the rights you have under Portuguese and EU consumer-protection law, including the Decree-Law n.º 84/2021 on the sale of goods and digital content, and the EU regulations on online dispute resolution.

Consumers in the EU can use the European Commission’s Online Dispute Resolution platform for any contractual dispute arising from an online purchase.

We may update these terms from time to time. The “Last updated” date at the top of the page reflects the most recent revision. Continued use of the site after a change becomes effective constitutes acceptance of the updated terms.

These terms are governed by Portuguese law. Any dispute arising from the use of the site that cannot be resolved by good-faith discussion is subject to the exclusive jurisdiction of the Portuguese courts, without prejudice to mandatory consumer-protection rules in your country of residence.

References: Código Civil Português; Decreto-Lei n.º 84/2021; Regulation (EU) 524/2013 (ODR).