Speak up.We protect you.
Purpose & legal basis
This channel exists so that anyone who, in the course of their work, becomes aware of a breach of law connected to LIVSeating can report it safely and have it taken seriously. It is the internal reporting channel required by Lei n.º 93/2021, de 20 de dezembro, which transposes Directive (EU) 2019/1937 on the protection of persons reporting breaches of Union law.
The channel is operated by Marques & Silva, Lda., trading as LIVSeating, and is managed by a designated officer who is independent of any part of the organisation that could be the subject of a report.
Who can report
You can use this channel if you have a work-based relationship with LIVSeating: current, former, or in the application stage. That includes:
- employees, including managers and directors;
- candidates and former employees;
- contractors, freelancers, interns and apprentices;
- suppliers and their staff, including subcontractors, when the matter relates to the business relationship;
- shareholders and members of the management or supervisory bodies;
- customers or other third parties who learn of a breach in the context of working with us.
You may report on behalf of yourself or someone else.
What can be reported
The channel is for breaches of EU or national law connected to LIVSeating, including any reasonable suspicion of such a breach. Examples include:
- corruption, bribery, fraud, conflicts of interest, money laundering;
- misuse or misstatement of financial information, tax or accounting irregularities;
- risks to public health, occupational health and safety, or product safety;
- environmental harm, including unsafe disposal of materials;
- breach of labour rights, harassment, discrimination, retaliation;
- personal-data protection breaches, network and information-system security incidents;
- breach of competition or consumer-protection law.
Personal grievances that do not concern a breach of law are not, in general, a matter for this channel; please raise them with your direct contact or HR.
Confidentiality & non-retaliation
Two protections sit at the heart of the law and we take both seriously.
Confidentiality
The identity of the reporting person, and of any third party named in the report, is treated as strictly confidential. Access is restricted to the designated officer and, where strictly necessary, the persons assisting the investigation under a duty of confidentiality. The identity is disclosed only where the law requires it (for example, in the context of judicial proceedings), and the reporter is informed in advance unless that would compromise the investigation.
Anonymity
You may report anonymously. The web form below does not require your name or email. Anonymous reports are investigated on the same footing as identified reports; the legal protections of Lei n.º 93/2021 still apply if your identity later becomes known.
Non-retaliation
Retaliation against a reporting person is prohibited. That includes, but is not limited to, dismissal, demotion, withholding promotion, changes of duties or location, salary reduction, intimidation, harassment, ostracism, blacklisting, early termination of a contract for services, and refusal to renew a fixed-term contract. The protection extends to people who help the reporter and to legal entities the reporter owns or works for.
How a report is handled
The designated officer follows a fixed sequence on every report received through this channel:
- Acknowledgement within seven days of receipt (where the reporter has provided a contact channel, including anonymous follow-up via reference number);
- Diligent assessment of the report and, where appropriate, an internal investigation; the reporter may be contacted for clarifications;
- Feedback within three months of acknowledgement (sooner where possible) on the action taken or envisaged and the reasons for that action;
- Record-keeping for the period required by law (generally five years after closure), with restricted access;
- Closure or escalation, including referral to the competent authority where the facts so require.
External channels
You are not obliged to report internally first. You may also report:
- to the competent national authority for the subject-matter of the report (for example, the Ministério Público for criminal matters, the Autoridade para as Condições do Trabalho (ACT) for labour matters, the CNPD for personal-data matters, the Autoridade da Concorrência for competition matters);
- to EU institutions, bodies, offices or agencies competent for the subject-matter (for example, OLAF for fraud against the EU budget);
- by public disclosure, in the conditions and circumstances set out in Article 8 of Lei n.º 93/2021.
Choosing an external channel (at any time, including in parallel with an internal report) does not affect your protection under the law.
How we handle your data
Personal data submitted through this channel is processed only for the purposes of receiving, examining and following up on reports, and for keeping the records the law requires. The lawful basis is compliance with a legal obligation (Art. 6(1)(c) GDPR), specifically Lei n.º 93/2021.
Data is retained for the period required by the law and then deleted. Access is restricted to the designated officer and authorised persons under a duty of confidentiality. For the full data-protection notice see our privacy policy.
Submit a report
You can submit a report through either of the two channels below. Both are monitored by the designated officer.
- By email. whistleblowing@livseating.com. Use a personal account if you wish to remain identified only to the officer and not to your employer’s IT systems.
- By the form below. Name and email are optional. The form does not record your IP address beyond the brief operational logs covered in the privacy policy. For maximum anonymity, use a private browsing window and a network that is not attributable to you.
References: Directive (EU) 2019/1937; Lei n.º 93/2021, de 20 de dezembro; Regulamento (UE) 2016/679.
